Fall 2016
b. Demonstrates values, beliefs, and attitudes that inspire others to higher levels of performance.

I was privileged to have been offered the opportunity to facilitate the learning of the Plan-Do-Study-Act (PDSA) systematic process for continual improvement with Drake’s Continual Improvement Network. My aim was to inspire others to use this process to reach higher levels of performance in their own systems. 

Introduction to the Plan - Do - Study - Act (PDSA) Systematic Process for Continual Improvement